Terms of service

Last updated: 3rd October 2026

Welcome to Sports Jersey House. By accessing or purchasing from our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General

Sports Jersey House (“we,” “us,” or “our”) operates an online store offering sports jerseys and related products.

By accessing our website or placing an order, you confirm that you are legally capable of entering into a binding agreement and that the information you provide is accurate and complete.

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page, and the updated version will apply from the date it is published.

2. Products & Custom Orders

  • Our jerseys are made to order based on the product and customization details selected by the customer.

  • Customers are responsible for reviewing their order details, including size, player name, number, team, and customization, before completing their purchase.

  • Orders may be cancelled or modified within 1 hour of purchase, provided production has not already started.

  • Once an order has entered production, it generally cannot be changed or cancelled.

  • Product images are provided for illustrative purposes. Minor variations in color, stitching, printing, placement, or other details may occur due to manufacturing processes, lighting, screen settings, or product updates.

3. Pricing & Payment

  • Prices are displayed in the currency shown on our website or at checkout.

  • We accept major credit and debit cards and other secure payment methods available at checkout.

  • Payment must be successfully completed before an order is processed.

  • We reserve the right to change product prices, shipping charges, discounts, promotions, or other pricing information at any time without prior notice.

  • If an obvious pricing or listing error occurs, we reserve the right to correct the error and, where appropriate, contact the customer regarding the order.

4. Shipping & Delivery

Orders are made to order and require processing and manufacturing time before dispatch.

Estimated delivery times may vary depending on the destination, shipping method, customs processing, carrier delays, and other circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please note that customs duties, taxes, or other import charges may apply to certain international orders and may be the responsibility of the customer.

For complete information about processing, shipping, and estimated delivery times, please refer to our Shipping Policy.

5. Refunds & Replacements

Because our jerseys are made to order, all sales are generally final.

We may provide a refund or replacement when an order arrives damaged, defective, incorrect, or when the wrong size was sent due to an error on our side.

Customers must contact us within the applicable period and provide the required order information and photographs for review.

For complete details regarding eligibility, refunds, cancellations, and replacements, please refer to our Refund Policy.

6. Accuracy of Information

We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date.

However, we do not guarantee that all product descriptions, prices, images, availability, specifications, or other information will always be completely accurate, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions and to update or change website information at any time without prior notice.

7. Intellectual Property

Unless otherwise stated, the content available on the Sports Jersey House website, including text, graphics, photographs, logos, website design, product descriptions, and other materials, is owned by or licensed to Sports Jersey House.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without our prior written permission.

Third-party team names, logos, player names, league names, and other trademarks displayed on the website remain the property of their respective owners.

8. Prohibited Use

You agree not to use our website for any unlawful or unauthorized purpose.

You must not:

  • Attempt to interfere with or compromise the security of our website.

  • Use the website to conduct fraudulent transactions.

  • Submit false or misleading information.

  • Copy or reproduce website content without authorization.

  • Use automated systems to scrape, collect, or misuse website information.

  • Attempt to gain unauthorized access to our systems or accounts.

We reserve the right to refuse or cancel orders that we reasonably believe involve fraud, abuse, unauthorized activity, or a violation of these Terms.

9. Limitation of Liability

To the extent permitted by applicable law, Sports Jersey House will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Where permitted by law, our total liability relating to a particular order or claim will not exceed the amount paid for the product giving rise to that claim.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

10. Third-Party Services and Links

Our website may contain links to or integrate with third-party websites, payment providers, shipping services, applications, or other services.

We are not responsible for the content, policies, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Kingdom, subject to any mandatory consumer protection laws that may apply to you.

Any disputes will be handled in accordance with applicable laws and the jurisdiction of the appropriate courts.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Sports Jersey House
📧 info@sportsjerseyhouse.com
📍 Unit 9, Leefe Robinson Mews, Stanmore, HA7 1GE, United Kingdom